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The Town of Chino Valley Customer Service Department provides customer service for many departments including Planning & Zoning, Business Licensing, Public Works, the Building Permits Department and Code Compliance.
Vision Statement
Delivering Customer Satisfaction is about providing timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations.
Statement of Work
Customer Service is any activity provided by a Town employee that enhances the ability of a customer to realize the full potential is made, thereby leading to Customer Satisfaction.
Customer Service Principles